SHIPPING & RETURNS

SHIPPING 

The Netherlands

  • Monday till friday ordered before 4PM (CET), delivered the next day

  • Friday ordered after 4PM (CET) or during the weekend, delivered on Tuesday

 Belgium & Germany

  • Ordered before 4PM (CET), delivered within 1-2 working days 

 United Kingdom & Europe

  • Ordered before 4PM (CET), delivered within 2-5 working days 

 United States

  • Ordered before 4PM (CET), delivered within 5-7 working days 

 

*Not applicable during sale and public holidays

**

Due to COVID-19, and the limited acceptance of parcels by the postal companies, parcels may be personally delivered by our private carrier to ensure timely delivery. Following the policy of DHL, signature delivery and in-person delivery will be avoided due to contamination risks. If required, parcels will be left in a safe place on the designated location. Liability is transferred to the customer from the moment of delivery. TJINALI is not responsible for any loss nor theft of packages.

 

Delivery Costs

Free delivery on all order over €75

 

The Netherlands

 € 5

Belgium & Germany

 € 7

United Kingdom

 € 10

Europe

 € 15

United States

 € 20 

  

 

RETURNS

  • Returns must be send back within 14 days

  • All products need to be unworn and in good state

  • No make up, stains, damages and/or strong smells

  • The product tag can’t be taken off

  • All returns will be well inspected

  • The return form needs to be filled in completely

  • If the return does not meet the above, it will be send back to you

  • Return costs are for your own account

  • Returns will be processed within 10 working days

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FREE EXPRESS SHIPPING ON ALL ORDERS ABOVE 75€